Last updated: June 10, 2026
Frederico Outdoor Living (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.
Information We Collect
We collect information in two ways: information you provide to us directly, and information collected automatically when you use our website.
Information you provide. When you request a consultation, apply for a position, or otherwise contact us, you may provide your name, email address, phone number, and details about your property or project.
Information collected automatically. Like most websites, we use cookies and similar technologies to understand how visitors find and use our site. This may include your IP address, browser type, the pages you visit, the website or advertisement that referred you to us, and campaign identifiers (such as UTM parameters and advertising click IDs).
Phone calls. Calls to our tracked phone numbers may be recorded and transcribed for quality, training, and marketing-attribution purposes. Where required, you will be notified at the start of a recorded call.
How We Use Your Information
- To respond to your consultation request and communicate with you about your project
- To provide, operate, and improve our services and website
- To understand which marketing channels bring visitors to us, so we can invest in what works
- To send you communications you have requested or agreed to receive
- To comply with legal obligations
SMS Privacy Policy (Text Messaging)
If you provide your phone number and check the SMS consent box on our contact form, you agree to receive transactional and informational text messages from Frederico Outdoor Living related to your inquiry or project. Message frequency will vary. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We respect your privacy. We use information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages. We won’t share mobile information with third parties for marketing. Text messaging originator opt-in data and consent are exempt from this. We may disclose information to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property. This section applies to your use of the Text Message Service and doesn’t modify the rest of this Privacy Policy, which may govern our relationship with you in other contexts.
Cookies & Analytics
We use Google Tag Manager and analytics tools to measure site usage, and we set first-party cookies that remember how you originally found us (for example, which advertisement or search result you clicked). These cookies expire after 90 days. You can block or delete cookies through your browser settings; the website will continue to work without them.
How We Share Information
We do not sell your personal information. We share it only with service providers who help us operate our business — such as our customer-relationship management system, form-processing tools, call-tracking provider, and analytics services — and only as needed to provide their services to us. These providers are not permitted to use your information for their own purposes.
We may also disclose information if required by law, or to protect our rights, safety, or property.
Data Retention
We keep your information for as long as needed to respond to your inquiry, provide our services, and meet legal and accounting requirements. You may ask us to delete your information at any time using the contact details below.
Your Choices
- You may opt out of text messages at any time by replying STOP.
- You may unsubscribe from marketing emails using the link in any email we send.
- You may request access to, correction of, or deletion of your personal information by contacting us.
Children
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be posted on this page.
Contact Us
If you have questions about this policy or your personal information, please get in touch. You can reach us by phone at (801) 226-8100 or by email at hello@fredericooutdoor.com, or through the contact form on our website.